Privacy Policy

Privacy Policy for 388 Real Estate LLC

Effective Date: April 1, 2025

Introduction
388 Real Estate LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your personal information and describes your rights regarding your data. By using our services and website, you consent to the collection and use of your information as outlined in this policy.

1. Information We Collect
We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address.

  • Property Information: Rental or property ownership details, lease agreements, and transaction history.

  • Financial Information: Payment details, banking information (if applicable), and credit history for rental applications.

  • Communications: Records of inquiries, emails, and correspondence with our team.

  • Website Usage Data: IP addresses, browser type, and interactions with our website through cookies and analytics tools.

2. How We Use Personal Information
We use the personal information we collect for the following purposes:

  • To provide real estate services, including property management, leasing, and sales.

  • To communicate with you regarding inquiries, transactions, and property-related updates.

  • To process payments, rental applications, and other financial transactions.

  • To improve our website, services, and customer experience.

  • To comply with legal obligations and respond to law enforcement requests.

  • To send marketing and promotional materials (you may opt-out at any time).

3. How We Share Personal Information
We do not sell or rent your personal information. However, we may share your information with the following parties:

  • Service Providers: Third-party vendors who assist in property management, payment processing, legal services, and IT support.

  • Business Partners: Real estate agents, lenders, and property service professionals as necessary for transactions.

  • Legal & Regulatory Authorities: When required by law, regulation, or court order.

  • Third Parties with Consent: If you authorize us to share your information for specific purposes.

4. SMS Consent and Marketing
By providing your phone number, you consent to receive SMS communications related to customer care and marketing from 388 Real Estate LLC. We will not share your phone number with third parties or affiliates for marketing purposes under any circumstances.

SMS Consent and Communication:
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. You will receive SMS communications based on your engagement with our services.

5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure, and you provide personal information at your own risk.

6. Your Privacy Rights
You have the right to:

  • Access, update, or correct your personal information.

  • Opt-out of marketing communications.

  • Request the deletion of certain personal data (subject to legal obligations).

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

For any questions or concerns, you can contact us at:

388 Real Estate LLC

388 E 8th St
Boston, MA 02127
617-268-0388
Email
Monday - Friday: 8AM - 4PM
Contact us

SMS Terms and Conditions

Effective Date: April 1, 2025

Introduction
By opting into SMS messaging from 388 Real Estate LLC ("we," "our," or "us"), you agree to receive text messages related to customer care and marketing from us. These SMS Terms and Conditions govern your use of our SMS service.

1. Types of SMS Communications
By consenting to receive text messages, you may receive communications regarding:

  • Customer Care

  • Marketing

2. Message Frequency
Our SMS message frequency will vary depending on your inquiries and the services we provide to you.

3. Potential Fees for SMS Messaging
Please be aware that message and data rates may apply from your mobile carrier. The costs will depend on your carrier's pricing structure and whether the message is sent domestically or internationally.

4. Opt-In Method
You will opt-in to receive SMS messages from 388 Real Estate LLC via intake forms on our website located at www.388realestatellc.com. By providing your consent, you agree to receive messages related to customer care and marketing from us.

5. Opt-Out Instructions
If you no longer wish to receive SMS communications, you can opt out at any time by replying "STOP" to any SMS message we send you. Once you opt-out, you will no longer receive messages from us. You can opt back in at any time by replying "START."

6. Standard Messaging Disclosures

  • Message and data rates may apply.

  • Message frequency may vary.

  • You can opt-out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our [Privacy Policy URL] and [SMS Terms and Conditions URL] pages.

7. Customer Agreement
By contracting services with 388 Real Estate LLC, you agree to receive SMS messages related to customer care and marketing. You can opt out by replying "STOP" at any time. For assistance, text HELP to +1 (617) 268-4388. Please note that messages and data rates may apply, and message frequency may vary.

8. Contact Information
For more information, or if you have any questions regarding our SMS Terms and Conditions or Privacy Policy, please contact us at:

388 Real Estate LLC

388 E 8th St
Boston, MA 02127
617-268-0388
Email
Monday - Friday: 8AM - 4PM
Contact us